Privacy Policy

Last updated: October 24, 2026

Who we are

Connecticut Water Heater Specialists (5 Shadow Ln, West Hartford, CT 06110) operates this website to help homeowners connect by phone with independent local water heater service providers.

Information we collect

This website has no forms and does not ask you to create an account. When you call our phone number, call details such as your phone number, the date, time and length of the call, and the general location associated with your number may be recorded by our call-tracking provider. Calls may be recorded for quality and training purposes. Basic technical data, such as your browser type and pages visited, may be collected in server or analytics logs.

How we use it

We use call information to connect you with a local service provider, to measure and improve our service and to resolve disputes. When you call, your call is connected to an independent provider, who will receive your phone number and the details you share.

Sharing

We don't sell your personal information. We share it only with the provider your call is connected to, with service vendors that help us run the call line and website, and where required by law.

Third-party content

Some images and fonts on this site load from third-party services (Unsplash, Pexels and Google Fonts), which may receive your IP address as part of delivering that content.

Contact

Questions about this policy? Call (855) 554-1144 or write to us at the address above.